Technical Account Services Manager
Company: Hewlett Packard Enterprise Development LP
Location: London
Posted on: February 22, 2021
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Job Description:
Search Hewlett Packard Enterprise Careers At Hewlett Packard
Enterprise, we bring together the brightest minds to create
breakthrough technology solutions that advance the way people live
and work. What sets us apart? Our people and our relentless
dedication to helping our customers make their mark on the world.
We are a team of doers, dreamers and visionaries; inspired by our
purpose and driven by our strategy. We live by our three values:
partner, innovate and act. Our legacy inspires us as we forge
ahead, always pushing to discover what's next. Every day is a new
opportunity to advance and grow ourselves, our company and the
industry. Some people call it an obsession, we call it a way of
life. What you need to know about the job Job ID: 1076428 Date
Posted: 1/27/2021 Primary Location: London, England Job Category:
Services Schedule: Full time Shift: No shift premium (United
Kingdom) With a large segment of our customers receiving services
through Service Providers, The Customer Success Team is looking for
an experienced, highly motivated Technical Account Services Manager
to manage a segment of our growing Partner ecosystem. The Partner
Programs are designed to foster relationships with various delivery
partners ensuring the highest standards of customer service,
customer success, technical expertise, and operational excellence
and efficiency.
Reporting to the Senior Manager, Partner Programs, the person in
this role will need to--think strategically--at a global
level,--exhibit operational excellence--and extensive knowledge
about--Customer Success, deployment operations, case management,
and provide accurate and timely deliverables, such as quarterly
business reviews, case review meetings and scorecards. In addition,
the ability to be flexible and take on challenges outside of
current knowledge and skill sets will be critical to achieving our
Partner's success. You should have a unique mix of technical
ability and account management skills to be successful in this
position. If you've got the relevant experience and ideas for how
to solve complex business problems, then we would like to hear from
you. Primary responsibilities include:
-- Key Skills required:
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Keywords: Hewlett Packard Enterprise Development LP, Fort Smith , Technical Account Services Manager, IT / Software / Systems , London, Arkansas
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