Desktop Support Technician
Company: Red Knight Solutions
Location: Fort Smith
Posted on: January 16, 2022
Description Red Knight Solutions is currently seeking a Desktop
Support Specialist in Fort Smith, AR. This is a long-term potential
CTH opportunity. The conversion is typically around 6 months.
Our mission is simple: we want to partner with you to find the
right position for your future. Our SWAT team approach is based on
our ability to align your expertise with our clients' needs to
forge long-lasting partnerships.
Our client is seeking a Desktop Support Specialist that performs
tasks related to the repair of a variety of technology-based
products typically associated in an end-user computing
The ideal candidate MUST HAVE 3+ Years Experience in performing
basic and moderately complex troubleshooting and repair activities,
typically associated in an end-user environment, including but not
limited to PC's, desktops, laptops, tablets and printers., if this
is you, then keep reading and apply!
- Provide support to client identified VIPs
- Responds to change management requests including installing new
PC equipment, providing end-user desk side support and other
- 3+ Years Experience Performing Install/Move/Add or Change
- Perform all assigned desk-side support activities
- Display outstanding technical and professional services skills
at all times
- Meet - established customer service satisfaction levels and
other operational/customer service metrics as outlined in
- Proactively communicate with the end-user and service desk
personnel regarding arrival times, repair time estimates and status
of the repair
- Understands and follows all documented service operations
policies and procedures.
- Maintain all required OEM Certifications as directed by
- 3+ years experience relevant software and hardware systems
- Understanding of ITIL methodologies
- A+ certification is desired
- This position requires proof of vaccination by Jobble
Keywords: Red Knight Solutions, Fort Smith , Desktop Support Technician, Professions , Fort Smith, Arkansas
Didn't find what you're looking for? Search again!