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Multi Line Commercial Complex Adjuster (Mid-West) (Work from home)

Company: American Family Insurance Claims Services
Location: Fort Smith
Posted on: January 15, 2022

Job Description:

Location: EC-NE Offsite Nebraska
Location: EC-SD Offsite South Dakota
Location: EC-ND Offsite North Dakota
At American Family Insurance Claims Services, Inc. we believe people are an organization's most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we're committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined.American Family Insurance Claims Services, Inc is driven by our customers and employees. That's why we provide more than just a job - we provide opportunity. Whether you're already part of our team in search of a new challenge or new to our company and ready for what's next, you're in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.

Job ID: -
R25204 Multi Line Commercial Complex Adjuster (Mid-West) (Work from home) (Open) Compensation may vary based on the job level and your geographic work location. Compensation Minimum:$66,800 Compensation Maximum:$107,000
Summary:


Job Description:
Job Level Summary

  • Requires specialized depth and/or breadth of expertise in own job discipline or field.
  • Leads others to solve complex problems.
  • Works independently in on the most complex situations.
  • May lead functional teams or projects.
    - Primary Accountabilities
    • Investigates origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Checks for prior claims and recognizes environmental exposures.
    • Participates in High Damage Reviews (HDR) to address coverage issues and exposure. Handles claims on a good faith basis.
    • Handles both 1st party and 3rd party claims under multiple policies types and numerous endorsements. -
    • Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
    • Responds to customer inquiries, makes appropriate decisions and closes file as needed.
    • Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses. Interprets claim history coverages.
    • Makes independent decisions but recognizes when assistance is needed.
    • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
    • Serves as a mentor and subject matter expert for less experienced adjusters. Travel Requirements
      • This position requires travel up to 10% of the time. Working Conditions
        • This position requires the ability to work in high, precarious places between 1 and 33% of the time.
        • This position requires the ability to work with exposure to outside weather conditions between 66 and 100% of the time (applies to field position only). Physical Demands
          • This position requires the ability to climb or balance between 1 and 33% of the time (applies to field position only).
          • This position requires the ability to work with distance vision (clear vision at 20 feet or more) for extended periods of time (applies to field position only).
          • This position requires the ability to stoop, kneel, crouch or crawl between 1 and 33% of the time (applies to field position only).
          • This position requires the ability to lift up to 50 pounds between 1 and 33% of the time. Specialized Knowledge & Skills Requirements
            • Demonstrated experience providing customer-driven solutions, support or service.
            • Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories.
            • Demonstrated ability to efficiently and effectively handle complex claims.
            • Extensive knowledge of policies and endorsements coverages.
            • Successfully applied knowledge of each phase of the claim handling process. Education & Licenses
              • Obtain state specific property casualty claims licensing as required.

                Additional Job Information:
                • This is a multi line commercial adjuster handling casualty, auto investigations, commercial liability, general liability and crop liability insurance.
                • This is a work from home with some travel (approximately 10%) to do investigations. When you work at American Family Insurance Claims Services you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. -Interns and contingent workers are not eligible for American Family Enterprise benefits. -We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Stay Connected: Join our Talent Community!LI:AB1

Keywords: American Family Insurance Claims Services, Fort Smith , Multi Line Commercial Complex Adjuster (Mid-West) (Work from home), Other , Fort Smith, Arkansas

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