Surveillance Game Protection Operator
Company: Choctaw Nation of Oklahoma
Posted on: January 15, 2022
Job Purpose or Objective(s): Observe all areas of Casino Operations
utilizing the video management system with a specialized focus on
Card and Table Game Protection. The Operator will maintain a
comprehensive understanding of all card & table games offered at
Choctaw Casinos and the applicable governing standards to ensure
game play is protected. The Operator will compile timelines and
various other reports detailing any deviations from standard game
Pay Rate: $18.00 an hour - 2nd Shift - 3PM to 11PM - Wednesday-
Perform daily audits on table and card games based on game
performance by documenting guest buy-ins, length of play, win vs.
loss, average bets, and skill level of the guest.
Evaluate and determine if guest(s) are using basic strategy or a
money management system and engaging in advantage or illegal play
by monitoring live or recorded video.
Employ training through various industry resources to remain
current on all forms of cheating or the use of devices that could
potentially compromise game play or provide player advantage.
Remain current on all table games offered by Choctaw Casinos and
Resorts, work with minimum direction and communicate essential
information quickly and effectively to Surveillance Management.
Actively assesses card and table game dealers in an effort to
identify proper pace of the game and any procedure violations.
Violations are documented and forwarded to the Game Protection
Communicate to surveillance management any activities that are
noteworthy, suspicious, or unusual.
Maintain communication with Table Games Management that allows both
departments to be proactive in identifying game changes,
adjustments to the layout and the need for dealer retraining or
necessary disciplinary action based on Game Protection Operator
observations and issued violations.
Monitor table game's play, maintaining focus on procedural
consistency and accuracy of monetary transfers between the
dealer(s) and guest(s).
Utilize the video management system to review or provide video and
documentation to approved departments as requested; assist Security
and Tribal Police with internal investigations relating to
sensitive security issues; may testify in court when called upon as
a representative of Choctaw Casinos.
Other duties as may be assigned.
Required Education, Skills And Experience
High School Diploma or GED required
General computer skills/keyboarding
Typing skills of 40 wpm
Exhibits strong interpersonal skills and multitasking ability
Knowledge & understanding of table games policies, procedures and
Ability to work nights and/or weekends
Two (2) years table games and/or surveillance experience
Two (2) or more years of higher education
Extensive & proven, use of the Microsoft Office Suite and other
casino software applications
Typing skills of 75 wpm or better
Possess the ability to perform assigned duties in an interruptive
and fast paced environment while maintaining accuracy and a
Proven track record of identifying various cheats, scams and
alerting management of potential threats to Table/Card Games
Department and/or Casino Operations
Ability to work any shift or schedule
Two (2) or more years of table games experience
Primary Location OK-Pocola
Work Locations Pocola Casino 3400 Choctaw Rd Pocola 74902
Req ID: 21015888
Keywords: Choctaw Nation of Oklahoma, Fort Smith , Surveillance Game Protection Operator, Other , Pocola, Arkansas
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