Patient Access Rep III, Full Time, Days
Company: Mercy Health
Location: Fort Smith
Posted on: January 12, 2022
We're a Little Different
Our mission is clear. We bring to life a healing ministry through
our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of
unique individuals - careers that not only make the most of your
skills and talents, but also your heart. Join us and discover why
Modern Healthcare Magazine named us in its "Top 100 Places to
The Patient Access Representative is often the first point of
contact for our patients and therefore must represent Mercy with
the highest standard of customer service, compassion and perform
all duties in a manner consistent with our mission, values and
Mercy service standards.
The Patient Access Representative will facilitate all components of
the patients' entrance in to any Mercy facility. This may include
scheduling, registration, benefit verification, pre-certification
and financial clearance including pre-visit collection. The Patient
Access Representative will be responsible for ensuring that the
most accurate patient data is obtained and populated in to the
patient record. This co-worker must have an exceptional attention
to detail and maintain knowledge and competence with insurance
carriers, Medicare guidelines as well as federal, state and
accreditation agencies and serves as a mentor to fellow Patient
Experience: 3-5 years clerical experience required. Experience with
medical terminology and insurance plans preferred.
Required Education: High School diploma required, some college
Preferred Education: Some college helpful.
Other: Minimum skills, knowledge and ability requirements:
Ability to communicate effectively both orally and in writing,
excellent telephone etiquette required.
Ability to establish and maintain positive working relationships
with patients, physicians, clinical and non-clinical hospital staff
and insurance companies.
Strong organizational skills; attention to detail.
Ability to work under stress, meet deadlines and perform all daily
assignments with a high level of accuracy.
Knowledgeable and experienced with various computers systems;
Ability to use a 10-key calculator and computer keyboard.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO,
tuition reimbursement and employer-matched retirement funds are
just a few of the great benefits offered to eligible co-workers,
including those working 48 hours or more per pay period!
We're bringing to life a healing ministry through compassionate
At Mercy, our supportive community will be behind you every step of
your day, especially the tough ones. You will have opportunities to
pioneer new models of care and transform the health care experience
through advanced technology and innovative procedures. We're
expanding to help our communities grow. Join us and be a part of it
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a
positive outlook and a strong sense of advocacy is in perfect step
with our mission and vision. We're also collaborative and unafraid
to do a little extra to deliver excellent care - that's just part
of our commitment. If that sounds like a good fit for you, we
encourage you to apply.
Keywords: Mercy Health, Fort Smith , Patient Access Rep III, Full Time, Days, Other , Fort Smith, Arkansas
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