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EMEA Operations Lead - Edelman Data & Intelligence (DxI)

Company: Edelmann & Co. Law Offices
Location: London
Posted on: February 23, 2021

Job Description:

EMEA Operations Lead - Edelman Data & Intelligence (DxI) London / Data and Intelligence - Performance Intelligence / The EMEA Operations lead is a key role in the regional Edelman Data & Intelligence (DxI) leadership team. Reporting into the Regional DxI Lead, and with a dotted line to the Global COO, this role is responsible for the organisational efficiency and effectiveness of a team of nearly 80 people working across London, Paris, Amsterdam, Germany, Madrid and Dubai. DxI is a new business formed in July 2020 by combining Edelman's existing research business with digital analytics teams, paid media & performance marketing teams, and data science & behavioural science teams. The transition has so far been successful both commercially and culturally. However, there is now an opportunity to play a significant role in helping the transformation process in establishing new operating models alongside the DxI global COO and regional leadership team. Ultimately this role is responsible for defining, organising and executing business structure and processes working alongside the regional lead, global COO and other members of the regional leadership team. Supported by a team across the region with differing degrees of operational input, specific responsibilities include the list below, alongside some examples of the sort of thing that you would be doing day-to-day. They stretch from more strategic elements of the role in designing the way we work, through to more tactical elements of the role, that are hands on - - Defining and implementing consistent structures for the business in the region (aligned with global direction). o E.g. Designing and embedding localised versions of global structures in partnership with key EMEA leads - Defining, managing and evolving regional resourcing approaches (Working with regional resource manager). - Defining and implementing consistent ways of working across the regional offices and businesses (aligned with global direction). o E.g., ensuring we have the right processes to deliver consistency across project approaches, deliverables, pricing etc.. o Ensuring we have an efficient and successful approach to working new busines opportunities - Managing regional internal communications with input from the leadership team including: o E.g., defining and managing internal channels including Teams and Sharepoint. o Accountability for how we file project as we continue integration, how we share knowledge across the team, and how and where we organise key documentation. o Ongoing accountability for keeping our folders tidy and organised, driving best practise in teams and executing training where necessary o Defining and managing timetables, content and invites for regional meetings including leadership meetings and all-staff meetings - owning the PPT deck for weekly all-staff meetings, co-ordinating inputs, owning the diary invite, taking notes + actions for the weekly leadership meeting - Being a key contact point for global teams, smaller satellite offices (including Madrid, Amsterdam and Dubai) to ensure we remain a connected and efficient network and all teams are working consistently alongside each other. o E.g., weekly meeting with the senior lead of each office - Helping define and support operational needs of Primary and Secondary Research teams, Performance teams and Predictive & Behavioural teams. o E.g., ensuring GDPR requirements and processes are clearly defined, understood, and always adhered to. - Working with the regional Finance Lead to ensure financial accountability remains central to our everyday across the business: o E.g., Design, implement and execute improved structures required to assess project and client health (e.g., Creating a project health assessment tool) o Running regular project / client team check-ins to check-in on key business priorities (e.g. managing over-service) o Building solutions to challenges that are identified and embedding them in the team's day-to-day approach to project work. The successful candidate will have operational experience in an agency environment, strong organisational skills, the ability to negotiate with and win over colleagues and have a firm grasp of agency commercial models and requirements. Edelman Data & Intelligence (DxI) is a global, multidisciplinary research, analytics and data consultancy with a distinctly human mission. We use data and intelligence to help businesses and organizations build trusting relationships with people: making communications more authentic, engagement more exciting and connections more meaningful. DxI brings together and integrates the necessary people-based PR, communications, social, research and exogenous data, as well as the technology infrastructure to create, collect, store and manage first-party data and identity resolution. DxI is comprised of over 350 research specialists, business scientists, data engineers, behavioral and machine-learning experts, and data strategy consultants based in 15 markets around the world. Edelman DxI is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Keywords: Edelmann & Co. Law Offices, Fort Smith , EMEA Operations Lead - Edelman Data & Intelligence (DxI), Other , London, Arkansas

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