FortSmithRecruiter Since 2001
the smart solution for Fort Smith jobs

Work From Home - Paid Experience Tax Associate

Company: Intuit
Location: Fort Smith
Posted on: September 11, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Fort Smith , Work From Home - Paid Experience Tax Associate, Other , Fort Smith, Arkansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Workforce Staffing: Warehouse Team Member
Description: Shifts:Overnight,
Company: Amazon Workforce Staffing
Location: Tulsa
Posted on: 09/22/2020

Co- Chief Information Security Officer (CISO) | National Social Impact Accelerator Non-Profit ([...]
Description: Co- Chief Information Security Officer CISO National Social Impact Accelerator Non-Profit part-time, remote, volunteer Tulsa, OK / 0 CISO Harvard Innovation Labs VP 20' / LinkedIn If you (more...)
Company: U.Group
Location: Tulsa
Posted on: 09/22/2020

Line Cooks
Description: This job was posted on September 8 and will be accepting applications through September 23. Red Robin is taking extra measures to keep our Team Members safe during this time. We have enhanced our (more...)
Company: Red Robin International, Inc.
Location: Tulsa
Posted on: 09/22/2020


Cashier
Description: What's in it for you: Tuition assistance up to 5,250 a year Free food yes, really FREE Medical, dental, and vision insurance Paid breaks Paid time off Holiday closures Full time and part (more...)
Company: Chipotle
Location: Tulsa
Posted on: 09/22/2020

PHYSICAL THERAPIST - PRN/POOL
Description: More one-on-one time More success for patients and professionals BE THE CONNECTION. In your role as a physical therapist PT , you ll be the connection between the additional one-on-one (more...)
Company: Encompass Health
Location: Tulsa
Posted on: 09/22/2020

Shift Supervisors - 2825 E. 101ST ST. SOUTH
Description: Overview If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you Position: Shift (more...)
Company: Braum's Ice Cream & Dairy Store (Oklahoma City
Location: Tulsa
Posted on: 09/22/2020

Naval Aviator
Description: ABOUT Search for underwater threats. Deliver payloads of incredible firepower or necessary manpower. Execute strategic aerial maneuvers anywhere from the stratosphere, to mere feet above the sea. This (more...)
Company: Navy
Location: Tulsa
Posted on: 09/22/2020

Texas Regional Truck Driver Jobs
Description: New Texas Regional drivers are now eligible for a 5,000 sign-on bonus, a weekly performance bonus, and weekly home time TransAm Trucking is now hiring for regional CDL-A truck driver opportunities (more...)
Company: Trans Am
Location: Tulsa
Posted on: 09/22/2020

Nursing
Description: ABOUT By the very nature of their duties, Navy Nurses quickly rise to the top of their profession. They provide care, not only for military servicemembers and their families, but also for people in (more...)
Company: Navy
Location: Tulsa
Posted on: 09/22/2020

Explosive Ordnance Disposal Technician
Description: ABOUT Explosive Ordnance Disposal EOD Technicians have expertise in the most conventional and unconventional explosives to ensure the secure disposal of explosive weaponry. They are on call to respond (more...)
Company: Navy
Location: Tulsa
Posted on: 09/22/2020

Log In or Create An Account

Get the latest Arkansas jobs by following @recnetAR on Twitter!

Fort Smith RSS job feeds