Information Technology Specialist (Systems Analysis/Applications Software)
Company: Internal Revenue Service
Location: Fort Smith
Posted on: January 18, 2023
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Job Description:
Duties
WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Criminal Investigation, Tech Operations and Investment Services
The following are the duties of this position at the full working
level. If this vacancy includes more than one grade and you are
selected at a lower grade level, you will have the opportunity to
learn to perform these duties and receive training to help you grow
in this position.
Requirements
Conditions of Employment
Qualifications
You must meet the following requirements by the closing date of
this announcement:
SPECIALIZED EXPERIENCE FOR GS-05:
You must have three years of IT-related experience one year of
which was equivalent to at least a level of difficulty and
responsibility equivalent to the GS-04 grade level in the Federal
service. This experience must include information technology (IT)
related experience that demonstrates each of the following four
competencies: 1) attention to detail, 2) customer service, 3) oral
communication and 4) problem solving. IT related experience for
this position includes basic knowledge of IT processing functions
to understand the stages to automate a work process. Experience
must have also included work with clients and customers to assess
and/or address their needs and provide information or assistance
relative to the products or services; communicate effectively both
orally and in writing; and identify and resolve problems, determine
relevant information, demonstrate using sound judgment, and making
recommendations. Experience may have been gained in work such as
computer operator or assistant, computer sales representative,
program analyst or other positions that required the use or
adaptation of computer programs and systems. OR
You may substitute education for IT-Related experience as follows:
a bachelor's degree at an accredited college or university in
computer science, engineering, information science, information
systems management, mathematics, statistics, operations research,
engineering, or technology management. OR a bachelor's degree in
one or more of the fields identified above that provided a minimum
of 24 semester hours in one or more of the fields identified above
and required the development or adaptation of applications,
systems, or networks.
SPECIALIZED EXPERIENCE FOR GS-07:
You must have one year of specialized experience at a level of
difficulty and responsibility equivalent to the GS-05 grade level
in the Federal service. This experience must include Information
Technology (IT) related experience that demonstrates each of the
following four competencies: 1) Attention to Detail, 2) Customer
Service, 3) Oral Communication and 4) Problem Solving. Specialized
experience for this position includes: Interviewing subject-matter
personnel to get facts regarding work processes, and synthesizing
the resulting data into charts showing information flow; operating
computer consoles where this involved choosing from among various
procedures in responding to machine commands or unscheduled halts;
scheduling the sequence of programs to be processed by computers
where alternatives had to be weighed with a view to production
efficiency; preparing documentation on cost/benefit studies where
this involved summarizing the material and organizing it in a
logical fashion; working directly with customers in obtaining
information needed to establish or change accounts; translating
detailed logical steps developed by others into language codes that
computers accept where this required understanding of procedures
and limitations appropriate to use of a programming language.
OR
You may substitute education for specialized experience as follows:
1 full academic year of graduate education at an accredited college
or university in computer science, engineering, information
science, information systems management, mathematics, statistics,
operations research, engineering, or technology management. OR in
one or more of the fields identified above and required the
development or adaption of applications, systems, or networks. OR
Superior Academic Achievement may be met by having a bachelor's
degree, with one of the following: A GPA of 2.95 or higher on a 4.0
scale for all completed undergraduate courses or those completed in
the last 2 years of study, or a GPA of 3.45 or higher on a 4.0
scale for all courses in the major field of study or those courses
in the major completed in the last 2 years of study, or rank in the
upper one third of the class in the college, university, or major
subdivision, or membership in a national honor society recognized
by the Association of College Honor Societies.
SPECIALIZED EXPERIENCE FOR GS-09:
You must have one year of specialized experience at a level of
difficulty and responsibility equivalent to the GS-07 grade level
in the Federal service. This experience must include Information
Technology (IT) related experience that demonstrates each of the
following four competencies: 1) Attention to Detail, 2) Customer
Service, 3) Oral Communication and 4) Problem Solving. Specialized
experience for this position includes: Experience in an IT field or
work where the primary concern was the subject matter of the IT
application. The assignments must have shown completion of the
following, or the equivalent. Analysis of the interrelationships of
pertinent components of the system; Planning the sequence of
actions necessary to accomplish the assignment; and Personal
responsibility for at least a segment of the overall project.
OR
You may substitute education for specialized experience as follows:
a master's or equivalent graduate degree OR two full years of
progressively higher-level graduate education leading to a master's
or equivalent graduate degree in computer science, engineering,
information science, information systems management, mathematics,
statistics, operations research, engineering, or technology
management. OR A master's or equivalent graduate degree or two full
years of progressively higher-level graduate education leading to a
master's or equivalent graduate degree in one or more of the fields
identified above that provided a minimum of 24 semester hours in
the development or adaptation of applications, systems or
networks.
SPECIALIZED EXPERIENCE FOR GS-11:
You must have one year of specialized experience at a level of
difficulty and responsibility equivalent to the GS-09 grade level
in the Federal service. This experience must include Information
Technology (IT) related experience that demonstrates each of the
following four competencies: 1) Attention to Detail, 2) Customer
Service, 3) Oral Communication and 4) Problem Solving. Specialized
experience for this position includes: Experience that demonstrated
an accomplishment of computer project assignments that required a
range of knowledge of computer requirements and techniques. For
example, assignments would show experience in developing
modifications to parts of a system that required significant
revisions in the logic or techniques used in the original
development. This experience must have been in an IT field or work
where the primary concern was the subject matter of the IT
application. The assignments must have shown completion of the
following, or the equivalent: knowledge of the customary
approaches, techniques, and requirements appropriate to an assigned
computer applications area or computer specialty area in an
organization; planning the sequence of actions necessary to
accomplish the assignment where this entailed coordination with
others outside the organizational unit and development of project
controls; adaptation of guidelines or precedents to the needs of
the assignment. OR
You may substitute education for specialized experience and
education as follows: a Ph.D. or equivalent doctoral degree or 3
full years of progressively higher-level graduate education leading
to a Ph.D. or equivalent doctoral degree in computer science,
information science, information systems management, mathematics,
statistics, operations research, engineering, or technology
management. OR A Ph.D. or equivalent doctoral degree or 3 full
years of progressively higher-level graduate education leading to a
Ph.D. or equivalent doctoral degree in one or more of the fields
identified above that provided a minimum of 24 semester hours in
the development or adaptation of applications, systems or
networks.
CONTINUED IN ADDITIONAL INFORMATION SECTION
Education
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
Additional information
CONTINUATION OF QUALIFICATIONS:
SPECIALIZED EXPERIENCE FOR GS-12:
You must have one year of specialized experience at a level of
difficulty and responsibility equivalent to the GS-11 grade level
in the Federal service. This experience must include Information
Technology (IT) related experience that demonstrates each of the
following four competencies: 1) Attention to Detail, 2) Customer
Service, 3) Oral Communication and 4) Problem Solving. Specialized
experience for this position includes: Experience that demonstrates
accomplishment of computer project assignments that required a wide
range of knowledge of computer requirements and techniques
pertinent to the position to be filled This knowledge is generally
demonstrated through assignments that required the ability to
analyze a number of alternative approaches in the process of
advising management concerning major aspects of IT system design.
This would include defining what system interrelationships must be
considered, or what operating mode, system software, and/or
equipment configuration is most appropriate for a given project. In
addition to the above your experience must include experience that
involves working with difficult and complex systems analysis and
applications software assignments. Experience leading significant
projects assigned to the local IRS installation or leading the
local implementation of IRS-wide software projects with little
supervisory oversight or guidance.
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
For more information on qualifications please refer to .
Though many locations may be listed, you will be limited to a
maximum of 5 location choices. Please consider each location
carefully when applying. If you are selected for a position at one
of your location selections, that location will become your
official post of duty.
Benefits
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.
Required Documents
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
eligible).
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 01/19/2023 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 01/19/2023.
To preview the Application Questionnaire, please click the
following link:
To update your application, including supporting documentation, at
any time during the announcement open period, return to your
USAJOBS account (). There you will find a record of your
application, the application status, and an option to Update
Application. This option will no longer be available once the
announcement has closed.
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account: . All of
your applications will appear on the Welcome page. The application
record in your USAJOBS account provides an Additional Application
Information page that provides information regarding the
documentation you submitted and any correspondence we have sent
related to this application. The Application Status will appear
along with the date your application was last updated. For
information on what each Application Status means, visit: .
Agency contact information
IRS Cincinnati External
Email
Address
Criminal Investigation Tech Operations and Investment Services
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Once your application package and online questionnaire is received
you will receive an acknowledgement email. You are responsible for
checking status updates and notifications in USAJOBS. Hard copy
notifications will not be sent to you. You may check the status of
your application for this position at any time by logging onto the
USAJOBS "My Account" tab and clicking on "Application Status." For
a more detailed update of your application status, you may click on
"more information." Please notify us if your contact information
changes after the closing date of the announcement. If your email
mailbox is full or blocked (SPAM) you may not receive important
communication that could affect your consideration for this
position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Fort Smith , Information Technology Specialist (Systems Analysis/Applications Software), IT / Software / Systems , Fort Smith, Arkansas
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