Information Technology Support Specialist
Company: Choctaw Nation of Oklahoma
Location: Pocola
Posted on: February 22, 2021
|
|
Job Description:
IT Support Specialist 2DescriptionJob Purpose or Objective(s):
The IT Support Specialist's role is to ensure proper computer
operations so that end users can accomplish organizational tasks.
This includes receiving, prioritizing, documenting and actively
resolving end user help requests. Problem resolution may involve
the use of diagnostics and/or require that the individual give
hands-on support at the desktop level.Primary Tasks* Utilize
critical thinking skills, prioritize incoming work orders and
efficiently assesses situations for appropriate response: seek
clarification if work is not clear.* Implement IT principles,
methods, and practices in the customer service and support area to
identify and resolve issues and requests.* Identify and implement
use of appropriate software and hardware used and supported by the
organization.* Perform hands-on fixes at the desktop level,
including installing and upgrading software, implementing file
backups, and configuring systems and applications.* Provides
additional IT phone coverage on an as-needed or scheduled basis.*
Document all pertinent end user identification information,
including name, department, contact information, and nature of
problem or request.* Diagnose and repair computer hardware,
software, peripherals, mobile devices, and AV equipment.* Imaging,
configuring, deploying, and troubleshooting new and replacement
equipment.* Perform preventative maintenance which includes
checking and cleaning printers, workstations, and peripherals.*
Perform other duties and projects as assigned.Required Education,
Skills And ExperienceMINIMUM* High School Diploma or equivalent*
Technical training inhelpdesksupport, support technician,
orhelpdesk technician* Knowledge of basic computer hardware,
including PC, servers, switches, and routers* Knowledgeofdesktop
and server operating systems, including Windows 7/10, Server
2008/2012* Ability to absorb information quickly* Ability to
prioritize and execute tasks in high-pressure environment* One to
two years related work experience is requiredTARGET* Two-year
degree in computer science, information systems
orequivalentvocational certifications* Prior technical training in
helpdesk support, support technician, orhelpdesk technician*
Experience withbasic computer hardware, including PC, servers,
switches, and routers* Experience with desktop and server operating
systems, including Windows 7/10, Server 2008/2012* Ability to
absorb information quickly* Ability to prioritize and execute tasks
in high-pressure environment* Two years related work experience\Job
Information TechnologyPrimary Location OK-PocolaWork Locations
Pocola Casino 3400 Choctaw Rd Pocola 74902Organization Information
TechnologySchedule RegularFull-timeDay JobReq ID: 21001939
Keywords: Choctaw Nation of Oklahoma, Fort Smith , Information Technology Support Specialist, IT / Software / Systems , Pocola, Arkansas
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other IT / Software / Systems JobsElectrical Engineer Job in Tulsa, OK - Aviation! Description: lt span gt lt span style color: 000000 background-color:transparent font-family:Times New Roman font-size:12pt font-weight:normal font-style:normal gt Modis is looking for a talented Electrical Engineer (more...) Company: Location: Tulsa Posted on: 02/25/2021 Customer Service Specialist - - Description: the type of person who enjoys helping others and wants to make a difference than this is the job for YOU br br We're looking Company: Location: Tulsa Posted on: 02/25/2021 Operations Support Specialist Description: lt span gt Modis IT in Tulsa is currently recruiting for an Operations Support Specialist for our client downtown. amp nbsp This position will provide technical support for the companies O amp amp G (more...) Company: Location: Tulsa Posted on: 02/25/2021 Sr. Piping Designer Job in Tulsa, OK Description: lt span gt lt span style color: 000000 background-color:transparent font-family:Times New Roman font-size:12pt font-weight:normal font-style:normal gt Modis Engineering in Tulsa is currently seeking (more...) Company: Location: Tulsa Posted on: 02/25/2021 Junior Software Developer Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Junior Software Developers in the next 4 weeks.One day someone is going to ask you where you (more...) Company: Revature Location: Tulsa Posted on: 02/25/2021 Director, Digital Platform Technologies & Innovation Description: Tulsa, OK, US Areas of Interest:--Information Services-- BOK Financial BOKF , Headquartered in Tulsa, Oklahoma, BOK Financial Corporation NASDAQ: BOKF is a top 25 U.S.-based financial services holding (more...) Company: BOK Financial Corporation Location: Tulsa Posted on: 02/25/2021 Electrical Controls Programmer Job in Tulsa, OK Description: lt span gt Modis Engineering in Tulsa has an urgent need for an lt B gt Electrical Controls Programmer lt /B gt . amp nbsp Interview before Christmas and start the New Year with a fantastic new job (more...) Company: Location: Collinsville Posted on: 02/25/2021 Lead Magento Developer Description: OverviewPerficient has a career opportunity for a Magento Technical Lead/Developer with our Commerce Business Unit. This candidate will develop and implement eCommerce solutions for our B2C and B2B client (more...) Company: Perficient, Inc. Location: Tulsa Posted on: 02/25/2021 Junior Full Stack Developer Description: Revature is looking to hire over 300 Junior Full Stack Developers in the next 4 weeks. As the fastest growing employer of emerging tech talent, we recruit all across the country. One day someone is going (more...) Company: Revature Location: Fort Smith Posted on: 02/25/2021 Senior Maintenance Technician Description: lt span gt lt B gt Modis Engineering lt /B gt is searching for 2 dedicated, professional, team-oriented maintenance technicians to join our client amp rsquo s unique work environment. Our client is (more...) Company: Location: Tulsa Posted on: 02/25/2021 |