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Customer Service Agent

Company: Sykes
Location: Cedarville
Posted on: November 18, 2021

Job Description:

Job description

We value your safety. Until we are open at full capacity, we are also offering temporary remote positions for those who qualify.

At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Service Representative to answer questions, process transactions and assist customers by phone at the Fort Smith location! You'll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment.

During this time of the COVID-19 pandemic, the SYKES Fort Smith Recruiting Team is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now to schedule your Virtual interview.

Work with us and you'll enjoy:

Full-Time Schedule (40 hours/week)

$13.00/hour starting pay - increase to $15.00/hour after training

Performance bonus (Earn $1.00/hour + in addition to base pay)

Full benefits package including medical, dental, vision, life insurance and company matched 401(k)

100% Paid Training

Tuition reimbursement program

Required qualifications, skills and experience

Apply with us, if you possess:

A high school diploma or GED and are at least 18 years old

Ability to type 25 wpm

Strong communications skills (both written & verbal)

Computer skill

Previous experience in a customer service role (preferred, but not required)


About SYKES Fort Smith


4600 Towson Avenue Ste 275 Fort Smith, Arkansas 72901

SYKES Fort Smith is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Fort Smith!

EEO statement


Keywords: Sykes, Fort Smith , Customer Service Agent, Hospitality & Tourism , Cedarville, Arkansas

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