FortSmithRecruiter Since 2001
the smart solution for Fort Smith jobs

Customer Service Professional - MULTIPLE OPENINGS!

Company: Rheem Manufacturing
Location: Fort Smith
Posted on: April 10, 2021

Job Description:

Our Customer Service Professional is responsible for accepting customer orders for replacement parts, determining customer requirements and expectations, processing, customer orders, and coordinating with production control, shipping and warehouse personnel to ensure fulfillment of customer requirements. This position will direct work flow within the order center to insure customer needs are being met.
This position will serve our Air Division, located in Fort Smith, Arkansas.---WHAT YOU'LL DO:

  • Receive and process orders via fax and EDI.
  • Provide order information and encourage proper purchasing habits on the part of the customer in order to facilitate more economical scheduling of plant production
  • Advise customer of production and shipping dates as required
  • Take ownership of customer complaints and take necessary steps to prevent reoccurrence
  • Advise customers of published prices and product availability as required
  • Determine customer order requirements and expectations and coordinate with production and logistics
  • Maintain records of the production, shipping and delivery status of customer orders on record; maintain customer templates and customer profiles
  • Exhibit a high level of diplomacy, tact and service orientation to facilitate cooperation and goodwill when dealing with internal and external customers.
  • Have a working knowledge of product specifications and be able to communicate this information to the customer
  • Assist customers with request for replacement parts by advising them of the correct part number, based on the model and serial number and processing orders for required replacement parts
  • Utilize system tools to determine replacement parts cross-references, sizes and types as requested by customer
    WHAT YOU NEED: --- Associate degree in Business or related field --- Minimum two years customer service experience --- Ability to work well with others in a team oriented development environment.--- Excellent communication skills (oral and written).--- Must be self-motivated--- Intermediate skills in MS Excel and Word--- Online or electronic order entry skills--- Excellent attention to detail - high level of accuracy is of critical importance--- Ability to multi-task --- Excellent analytical skills--- Strong organizational skills HOW TO STAND OUT:--- Bachelor's degree in Business or related field--- Use of intra/internet-type communication tools

Keywords: Rheem Manufacturing, Fort Smith , Customer Service Professional - MULTIPLE OPENINGS!, Hospitality & Tourism , Fort Smith, Arkansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


PT Retail Merchandiser Sandusky, Oh Retail Execution East [Apply]
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Sand Springs
Posted on: 04/21/2021

PT Retail Merchandiser Savannah, Ga Retail Execution East [Apply]
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Tulsa
Posted on: 04/21/2021

PT Retail Merchandiser Amsterdam, Ny Retail Execution East
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Independence
Posted on: 04/21/2021


PT Retail Merchandiser Radcliff, Ky Retail Execution East [Apply]
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Sapulpa
Posted on: 04/21/2021

PT Retail Merchandiser Cordova, Tn Retail Execution East [Apply]
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Bartlesville
Posted on: 04/21/2021

PT Retail Merchandiser Spartanburg, Sc Retail Execution East
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Sand Springs
Posted on: 04/21/2021

25U Signal Support Systems Specialist
Description: Communication is the pulse of Army National Guard units, and it rsquo s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn rsquo t miss a beat. (more...)
Company: Army National Guard
Location: Tulsa
Posted on: 04/21/2021

PT Retail Merchandiser Oneonta, Al Retail Execution East [Apply]
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Independence
Posted on: 04/21/2021

PT Retail Merchandiser Hernando, Ms Retail Execution East [Apply]
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Tulsa
Posted on: 04/21/2021

Jenks - Center Store Customer Service Clerk
Description: PART TIME, AVAILABLE VARIOUS SHIFTS WEEKDAYS, INCLUDES WEEKENDS AND HOLIDAYS.JOB TITLE: CENTER STORE CUSTOMER SERVICE CLERKREPORTS TO: ASST. CENTER STORE MANAGERCenter Store Customer Service Clerk SummaryI (more...)
Company: Reasor's LLC
Location: Jenks
Posted on: 04/21/2021

Log In or Create An Account

Get the latest Arkansas jobs by following @recnetAR on Twitter!

Fort Smith RSS job feeds