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Area Operations Manager

Company: Braum's Ice Cream & Dairy Store (Oklahoma City, OK
Location: Fort Smith
Posted on: September 4, 2020

Job Description:

Overview

If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you!

We offer excellent benefits and a top of the line bonus program.

Bonus is guaranteed for 12 weeks at maximum level and is paid bi-weekly.

Must live or be willing to relocate to within the area.

Area contains locations in SE Oklahoma, NE Texas, and NW Arkansas.

Extensive travel is required for this position.

Position: Area Manager

Annual Compensation: $125,000 - $140,000

Responsibilities

Area Manager Role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. As an Area Manager, you will oversee 27-28 restaurants where you will be responsible for the hiring and training of district managers and store managers, as well as coaching and providing leadership to each store's management team and crew to aid them in operating a successful and profitable store. People are our most important area of focus, followed closely by maximizing sales, controlling labor costs and accurately managing inventory levels. Excellent customer service and food quality should be the goal of every Braum's team member.

Job Details:

* Supervise 4 District Managers that have 7 stores per district.
* Coach, teach and demonstrate sound customer service principles to all district managers and store team members, including direct customer contact to resolve issues.
* Establishing goals to meet company objectives.
* Developing management team and successors.
* Partner with Area Recruiter to identify the best available management level talent, whether internal or external.
* Identify district manager and management team development needs and build a plan for improvement.
* Monitor/management team staffing levels.
* Monitor key store performance indicators to identify opportunities for improvement.
* Ensure district manager's and store management team's understanding of company policies, guidelines and procedures.
* Clearly communicate opportunities for improvement to store management team members.

Qualifications

Qualified candidate will have the following abilities and traits:

* Adaptability
* Collaboration
* Customer focus
* Oral and written communication skills
* Team leader/builder/player
* Problem analysis/solving
* Understand key performance and reporting indicators
* Planning, organizing and scheduling
* People skills

Qualifications:

* 3 years restaurant or retail management experience
* Multi-unit management experience
* Bachelor's Degree preferred
* Must be at least 21 years old
* Must have valid Driver License

Benefits:

* Medical insurance
* Dental insurance
* Vision insurance
* 401k retirement planning with company match
* Short-Term Disability insurance
* Paid vacations
* Product discounts and MORE!

Braum's is an equal opportunity employer

A criminal background check and a job-fit assessment are required as part of the on-boarding process.

Restaurant, Food Service, Restaurant

Keywords: Braum's Ice Cream & Dairy Store (Oklahoma City, OK, Fort Smith , Area Operations Manager, Hospitality & Tourism , Fort Smith, Arkansas

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