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Program Representative (Behavioral/Mental Health Marketing)

Company: Youth Villages
Location: Fort Smith
Posted on: May 12, 2024

Job Description:

**Ask about our $6,000 Relocation Assistance**

Company Overview

Youth Villages has been a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. -

If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.
Program Representatives will market referrals for the following programs in Northwestern Arkansas:


The intercept intensive in-home services program is an effective alternative treatment for children and youth who otherwise would be placed in foster care, residential treatment, detention centers, hospitals or other juvenile facilities. Diverting youth from these out of home placement, Intercept family intervention specialists provide guidance and treatment resources for youth and families in their own homes.


LifeSet is an individualized, evidence-informed community-based program that is highly intensive. LifeSet specialists meet with participants face to face at least once each week. They text, email and call young people regularly throughout the week, when needed. Specialists stabilize even the toughest situations and help young people build healthy relationships, obtain safe housing, education and employment. LifeSet is one of the nation's first - and now one of the largest - evidence-informed programs helping young people who age out of foster care. More than 20,000 young people have helped through LifeSet across the country since the program began in 1999.

Position Overview

  • Market all Youth Villages' services specifically focusing on Intercept and LifeSet, continually learn about Youth Villages' programs, improve marketing skills, and keep abreast of competition
  • Meet or exceed Intercept/LifeSet census goals as written on AR state growth plan regarding your specific region
  • Build positive relationships while pursuing case referrals through informational meetings, open houses, trade and agency shows and other outreach.
  • Establish relationships with key community providers including psychologists, psychiatrists, employee assistance people, insurance carriers, mental health centers, school groups, community groups, juvenile court personnel, human service workers and social workers
  • Identify new referral sources and build relationships with existing referrers
  • Respond to customer service needs and monitor customer satisfaction
  • Complete Pre-placement assessments for the purpose of securing funding and communicate progress and barriers to the appropriate customers
  • Identify key state-level contacts for the purpose of assessing state-wide mental health services and the needs of children and families in assigned territory
  • Participate in provider organizations of which Youth Villages is a member
  • Maintain ongoing contact with key referral sources through presentations, meetings, phone calls, emails, mailings and other outreach
  • Engage in mass mailing/e-mailing, cold calls, and other efforts to make individuals aware of Youth Villages
  • Manage a large base of diverse referral sources and understand each referral source's problems and needs
  • Conduct market research, analyze results and develop marketing plans for Youth Villages' growth in your assigned region in Arkansas
  • Be willing to travel to all areas of Arkansas sometimes overnight, to engage in marketing activitie

    $51000 - $59000 / year based on education and clinical license

    **This position can work from Fayetteville or Fort Smith, AR**

    • Master's degree in a social services or marketing/public relations field -(preferred)
    • Bachelor's degree in social services or marketing/public relations field (required)
    • Excellent community relational and marketing skills
    • Excellent writing skills
    • Excellent organizational, multitasking skills
    • Ability to meet challenging deadlines


      • Medical, Dental, Prescription Drug Coverage and Vision
      • 401(k)
      • 2 weeks paid vacation
      • 12 paid sick days per year
      • 11 paid holidays
      • Paid Parental Leave
      • Mileage & Cell Phone Reimbursement (when applicable)
      • Tuition reimbursement and licensure supervision
      • Growth & development through continuous training
      • Clinical and administrative advancement opportunities

        Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

        Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.

Keywords: Youth Villages, Fort Smith , Program Representative (Behavioral/Mental Health Marketing), Healthcare , Fort Smith, Arkansas

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