General Manager I - Store
Company: Advance Auto Parts
Location: Van Buren
Posted on: January 19, 2023
Job Description:
) Not ready to Apply?Career Snapshot
- Employee Type:Full-Time
- Location:Van Buren, AR
- Career Type:Field Sales and Service
- Date Posted:1/4/2023About UsAt Advance Auto Parts we have a
passion for YES. Each day we are motivated by a passion to help our
Customers. We have a commitment to advance the lives of our fellow
Team Members, Customers, and the Communities where we live and
work. When you join our team, you become one of more of over 70,000
knowledgeable and experienced Team Members who are committed to
providing outstanding customer service to our customers,
communities and each other every day. With over 5,100 stores in the
United States, Canada, Puerto Rico and Virgin Islands, we are a
leading automotive aftermarket parts provider. With opportunities
ranging from our front lines in our Stores to our Distribution
Centers to our Corporate Support Center and our rapidly growing
Professional Business, we have the career for you. We are an Equal
Opportunity Employer and do not discriminate against any employee
or applicant for employment because of race, color, sex, age
national origin, religion, sexual orientation, gender identity,
status as a veteran and basis of disability or any other federal,
state or local protected class. Career DescriptionJob DescriptionA
General Manager must be committed to inspiring our team, helping
our Customers succeed and growing our business with integrity.
Professional level sales and management position capable of
supporting functions on both sides of the business. The role
requires understanding of store systems, automotive systems, parts
knowledge and has the ability to identify, troubleshoot and project
assist for DIY. Responsible for developing and maintaining
Professional Customer relationships and program growth. Is
accountable for achieving financial metrics and maintaining service
and appearance standards. Position is exempt and requires a minimum
of 50-55 hours per week (excluding meal break periods). The average
schedule is 5-6 days a week, 11 hour shifts, including rotating
nights and weekends, with an hour for lunch. Additional hours may
be required based on staffing, store conditions, sales to target,
and other business demands. General Managers are required to work a
schedule based on the needs of the business.Primary
Responsibilities
- Achieve overall store sales goals and service objectives
- Manage and grow Professional Customer relationships/sales,
including building and holding team accountable to executing
Customer action plans
- Selection, hiring, development, performance mgmt., coaching,
scheduling and engagement of store Team Members
- Ensure execution of all inventory and operational
standards
- Coach all Team Members to deliver on Customer expectations (DIY
and Professional)
- Manager on duty responsibilities (touch base/coaching,
floor/phone mgmt., task assignment and completion, safety,
open/close duties)
- Ability to lead change management
- Embrace diversity and foster a respectful environment for both
Customers and Team MembersSecondary Responsibilities
- Provide DIY service including battery installation, testing,
wiper install, etc.
- Assist District/Region in other functions upon requestSuccess
Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Ability to become ASE P2 certified or ASE ready equivalent
- Ability to execute and train project and product quality
recommendations
- Advanced parts lookup and sourcing
- Ability to source from numerous places including special order,
FDO, second source, etc.
- Ability to execute and train all store operational processes
and procedures, and testing and diagnostic equipment for DIY
services
- Ability to execute and train inventory systems and store
equipment
- Ability to execute and train POS and Parts lookup systems
- Ability to review and analyze P&L statement
- Ability to recruit, select, hire and develop quality Team
Members
- Ability to build and grow relationships with Professional
CustomersEssential Job Skills Necessary for Success as a General
Manager
- Working knowledge of automotive systems preferred
- Speak and write English (Spanish a plus); communicate
effectively and build strong relationships with Customers, peers
and upper management
- Use Microsoft software effectively (Word, Excel required;
PowerPoint preferred)
- Calculate figures and amounts such as discounts, percentages,
sales increases, and gross profit percent
- Ability to review and analyze business reports, such as profit
and loss statement (P&L)
- Hold others accountable, inspect work quality and give feedback
in a way that is inspiring
- Ability to work an assortment of days, evenings and weekends as
neededPrior Experience that Sets a General Manager up for Success
- 2-3 years of experience managing a team of 10 - 20 Team Members
in a fast-paced and highly dynamic retail environment
- Successful experience managing profitability; proven financial
and business acumenEducation, Certificates, Licenses,
RegistrationsHigh school diploma or general education degree (GED),
Bachelors degree in business or a related area preferred.Must have
a valid driver's licenseASE certification preferred, but not
requiredPhysical Demands The physical demands and work environment
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job, with or without reasonable accommodation. While performing the
duties of this job, the employee will predominantly be walking or
standing. The employee is required to be able to talk and hear, and
use hands and fingers to handle or feel; reach with hands and arms;
climb or balance; and stoop, kneel, crouch, or crawl. The employee
must frequently lift and/or move up to 50 pounds and occasionally
lift and/or move up to 100 pounds. Specific vision abilities
required by this job include close vision, distance vision, color
vision, depth perception and ability to adjust focus.Work
EnvironmentThe work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job, with or without reasonable
accommodation. While performing the duties of this job, the
employee is usually working inside; however, they will occasionally
be outside and exposed to various weather conditions while
performing such tasks as installing batteries and wiper blades. The
employee is also occasionally exposed to moving mechanical parts;
high, precarious places; toxic or caustic chemicals; risk of
electrical shock; explosives; and vibration. The noise level in the
work environment is usually moderate.California Residents click
below for Privacy
Notice:http://www.worldpaccareers.com/uploads/2/4/0/4/24047148/advance_auto_parts_--_california_candidate_privacy_notice.pdfAAPRTL
Keywords: Advance Auto Parts, Fort Smith , General Manager I - Store, Executive , Van Buren, Arkansas
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