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Gift Shop Manager- Pocola Resort Chahta Trading

Company: Choctaw Nation of Oklahoma
Location: Pocola
Posted on: April 8, 2021

Job Description:

Gift Shop Manager- Pocola Resort Chahta Trading


Job Summary: The Gift Shop Manager is responsible for managing all activities of the gift shops to include: staffing, scheduling, ordering, merchandising, stocking, customer service, pricing, and any facet of retail store management.

Primary Tasks

  • Research products, analyze pricing for both acquisition and selling of merchandise and develop merchandising/display of product.
  • Supervise associates to include hiring, training, disciplining, auditing/inspecting work of subordinates to ensure standards are met.
  • Oversee scheduling, conduct performance management with staff (reviews, address sub-standard performance) and develop policies/procedures for areas of responsibility.
  • Ensure that the gift shop is kept clean and neat and storage areas for merchandise are organized, well-maintained, and secure.
  • Answer inquiries regarding general gaming location information, procedures, payouts, etc. and immediately resolve any concerns.
  • Manage payroll and developer change schedules in order to meet sales demands.
  • Maintain security/procedures according to policies and immediately identify, investigate and address potential security risks.
  • Other duties as assigned by management.

    Required Education, Skills And Experience

    • Associates degree or equivalent combination of education and experience
    • Great oral or written communication skills
    • Apply basic math (arithmetic, ratios, proportions or conversions)
    • Understand P&L statement and how his/her actions impact, improve
    • Basic understanding of inventory management
    • Three years (3) prior retail experience
      • Associates degree in Business Administration
      • Great oral or written communication skills
      • Understanding of basic math (arithmetic, ratios, proportions or conversions)
      • Understand P&L statement
      • Familiar with basic retail store calculations
      • Understanding of inventory management
      • Knowledge of principles and processes for providing customer and personal services
      • Three years (3) prior retail management experience

        Job Retail Operations

        Primary Location OK-Pocola

        Work Locations Pocola Casino 3400 Choctaw Rd Pocola 74902

        Organization Gaming

        Schedule Regular



        Req ID:

Keywords: Choctaw Nation of Oklahoma, Fort Smith , Gift Shop Manager- Pocola Resort Chahta Trading, Executive , Pocola, Arkansas

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