General Manager

Company: Sonic Drive-In
Location: Greenwood
Posted on: February 23, 2021

Job Description:

It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform.

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

Essential General Manager restaurant job duties are listed below:
-Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
-Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
-Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
-Performs restaurant opening and/or closing duties
-Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
-Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
-Completes and maintains all drive-in restaurant employment related records and payroll records
-Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
-Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
-Interview and hire restaurant crew and management team members to achieve proper staffing levels
-Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
-Develop and implement a marketing plan

Keywords: Sonic Drive-In, Fort Smith , General Manager, Executive , Greenwood, Arkansas