VP, Services International
Company: Black Enterprise Magazine
Location: London
Posted on: February 22, 2021
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Job Description:
Our Story
Xandr is a technology platform powering one of the largest global
Advanced TV and Video advertising marketplaces in the industry. We
scale our business as WarnerMedia people who independently build
the Xandr platform and brand. For more than a decade, our data
insights, premium content, powerful technology, and scaled
direct-to-consumer distribution have given us a competitive edge
leading us to improving advertising for all brands, publishers, and
consumers.
How do we do this? With talented, passionate people like you! We
bring together people from diverse backgrounds and give them an
opportunity to bring their ideas to life. Join our community to
Make Advertising Better!
We are seeking a dynamic customer-focused Senior Executive to lead
our International Services Group outside of North America. As a key
member of the leadership team, you will be focused functionally on
leading the Services group and driving client success through our
service offerings. You must also be able to contribute strong
general management skills, strategic perspectives and business
acumen to a group that is leading the growth and development of our
business across 5 continents and 300+ employees.
Functionally, the Services team represents the largest staff group
in the Xandr international business, and this role will require
both direct accountability for staff groups in EMEA, whilst
developing best practices, knowledge sharing and service solutions
that have global buy-in. Links back into the North American
business to deliver global solutions are essential, and a proven
track record of delivery and influence within global organisations
is key.
The successful candidate will be able to demonstrate an ability to
successfully manage direct functional reporting, whilst encouraging
closer collaboration, accountability and ownership of financial and
corporate goals within the regional organisations of which the
Services team members are a part. Demonstrating strong leadership,
alignment, cooperation and ownership in conjunction with peers
representing global functional groups, and regional market owners
who set and align local strategy, is critical to setting both this
role and our international business up for success.
About the job
Work with the international leadership team and local markets to
evolve and drive our go-to-market (GTM) strategy
Partner with commercial leaders to generate tangible business
results and return on investment
Direct accountability for Services staff groups in EMEA region,
ensuring integrated GTM decision making
Provide leadership and direction to the Services functions,
developing service offerings that help customers unlock the full
potential of their businesses
Develop deep links to the North American business, extending
aligning and influencing global operating models and best
practices
Ensure the establishment and maintenance of cross region best
practices and centers of excellence required to execute the GTM
strategy
Lead the teams professional development and continue building the
team by recruiting top talent, keeping the talent engaged/motivated
and enabling growth/career pathing
Evolve Services model, and launch of new business appropriate
service models as the GTM plans evolve
Single point of escalation in EMEA, with authority to manage all in
region resourcing decisions and management of regional cost
budget
Strive for operational excellence and scale by continually
evaluating what is driving the best results and implementing
operational improvements
Deepen influence with clients through executive level and strategic
engagement and serve as high-level escalation point
Partner with Product to understand the value of new products and
evangelise solutions/features both internally and externally
Responsible for evolving the Services Culture to support
development and retention, in a way that complements the goals of
the wider organisation
Your skills and experience
Significant experience leading a services team or similar function
at an executive level with accountability for results over numerous
business cycles
Experience building and implementing service offerings in
high-growth, B2B software, and technology industries
Track record in managing complex interdependencies across
geographies and markets and understanding the dynamics of managing
multiple stakeholders in a matrixed structure
Proven record of partnering with commercial and cross functional
teams, demonstrating ownership of commercial outcomes that
contribute to the organisations achievement of revenue targets and
strategic commercial goals
Subject matter expert on customers, the industry and the
competitive landscape
Track record as a key leader, acknowledged by colleagues for
providing strong collaboration, influence and consensus building
skills across international markets
Works extremely well across groups, who at times have conflicting
priorities or points of view
Outstanding communication skills: one-on-one, presentation and
content building, with track record for teaching others these
critical skills
BA/BS degree; advanced degree or MBA preferred but not required
More about the team
Global Services is a diverse group of problem solvers with
boundless technical curiosity, that deeply impact upon the
commercial outcomes of our business. Together, with the commercial
teams we build trusted client partnerships that produce mutual wins
through spirited collaboration, intrinsic empathy, and a readiness
to challenge the status quo. We look for people who are
consultative, analytical, technically minded, and passionate about
helping others and growing our business. Our team implements and
supports customers on the Xandr platform, obsesses about making
them massively successful, and strategizes to help both Xandr and
the client achieve their goals. Digital advertising can
fundamentally transform our clients businesses, and we bring it to
life for them.
We expect employees to be honest, trustworthy, and operate with
integrity. Discrimination and all unlawful harassment (including
sexual harassment) in employment is not tolerated. We encourage
success based on our individual merits and abilities without regard
to race, color, religion, national origin, gender, sexual
orientation, gender identity, age, disability, marital status,
citizenship status, military status, protected veteran status or
employment status.
Keywords: Black Enterprise Magazine, Fort Smith , VP, Services International, Executive , London, Arkansas
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