Quality Manager

Company: MILLISON CASTING TECHNOLOGY
Location: Sallisaw
Posted on: February 27, 2026

Job Description:

Job Description Job Description Position Summary The Quality Manager is responsible for leading and managing all quality-related activities within the die casting facility. This role ensures compliance with customer requirements, internal quality standards, and applicable industry certifications while driving continuous improvement in product quality, process capability, and customer satisfaction. Key ResponsibilitiesQuality Management & Systems Develop, implement, and maintain the facility’s Quality Management System (QMS) in accordance with ISO 9001 / IATF 16949 (or applicable standards). Ensure compliance with customer-specific requirements, industry standards, and regulatory requirements. Prepare for, lead, and respond to internal, customer, and third-party audits . Maintain quality documentation including procedures, work instructions, control plans, and records. Customer & Supplier Quality Serve as the primary point of contact for customer quality issues , including complaints, containment, root cause analysis, and corrective actions. Lead customer response activities such as 8D reports, PPAP submissions, and capability studies . Manage supplier quality performance, including audits, corrective actions, and incoming inspection requirements. Manufacturing & Process Quality Partner with Engineering, Production, and Maintenance to ensure robust quality controls throughout the die casting process. Oversee APQP, PFMEA, Control Plans, SPC, MSA , and first article inspections. Monitor and analyze quality metrics such as scrap, rework, PPM, and customer returns. Lead root cause analysis using structured problem-solving tools (e.g., 5 Why, Fishbone, DOE ). Leadership & Continuous Improvement Lead and develop the Quality team, including inspectors, technicians, and engineers. Train employees on quality standards, inspection methods, and defect prevention. Drive continuous improvement initiatives to reduce defects, improve yields, and lower cost of poor quality. Promote a culture of quality, accountability, and operational excellence across the facility. Safety & Compliance Ensure quality activities align with plant safety policies and environmental requirements. Support cross-functional initiatives related to safety, efficiency, and compliance. QualificationsEducation & Experience Bachelor’s degree in Engineering, Quality, Manufacturing, or a related field (or equivalent experience). 5 years of quality leadership experience in a manufacturing environment; die casting experience strongly preferred . Experience working with automotive or industrial customers is a plus. Technical Skills Strong knowledge of die casting processes , defect modes, and inspection techniques. Proficiency in quality tools and methodologies (SPC, PPAP, FMEA, APQP, MSA). Experience with QMS standards such as ISO 9001 and/or IATF 16949. Ability to analyze data and use quality metrics to drive decisions. Soft Skills Strong leadership and team development skills. Excellent communication skills, both written and verbal. Proven problem-solving and decision-making abilities. Ability to work cross-functionally in a fast-paced manufacturing environment. Physical & Work Requirements Ability to work in a manufacturing environment with exposure to heat, noise, and industrial equipment. Occasional travel may be required for customer or supplier visits.

Keywords: MILLISON CASTING TECHNOLOGY, Fort Smith , Quality Manager, Engineering , Sallisaw, Arkansas