Customer Reliability Engineer - Jetstack

Company: Venafi
Location: London
Posted on: April 10, 2021

Job Description:

Customer Reliability Engineer - Jetstack There are 2 actors on a network, people and machines. Just as usernames and passwords are used by people to access machines, keys and certificates are used by machines to identify and access each other. Venafi is the inventor of the technology that secures and protects keys and certificates, the most important assets of our Global 5000 customers. We are Warriors!

Are you passionate about making a positive impact and protecting the world from cyber criminals? If so, you may be a natural Venafi Warrior! How you'll be protecting the world: Our Customer Reliability Engineers (CRE) provide pro-active support and maintenance to Jetstack customers. These customers now increasingly use Kubernetes as a platform for their highly-scalable, user-facing workloads, and uptime and performance is critical. With an in-depth understanding of Kubernetes cluster internals, we provide the safe pair of hands and confidence to ensure that that customers' clusters are robust, efficient and scalable. CREs are a point of contact and seek pragmatic resolutions to complex systems issues, working closely with customers and internal teams. You will join our team of talented engineers who live and breathe Kubernetes and will focus on platform reliability and building a close working relationship with our customers through training, consulting and support. You can-- read more --about this exciting role on our blog. The points below are not a checklist for the role, but more a guide to what we look for. The ideal Venafi Warrior will be armed with:

• Python / Ruby / C/C++ and/or Go (ideal)
• Cloud technology (e.g. AWS, Google Cloud, Azure, OpenStack etc)
• Strong understanding of Linux networking and containers What sets you apart?
  • Passion for customer work and a desire to build strong relationships
  • A sense of ownership and customer responsibility and a keenness to always look for ways to improve our service
  • Strong ability to focus and work independently, as well as collaboratively in a team
  • Experience with troubleshooting and debugging complex technical issues
  • Ability to adapt to circumstance and respond with urgency and pragmatism
  • Ability and desire to continually learn, be part of the open-source community and remain up-to-date with ecosystem developments While you are busy protecting the world, we've got you covered! In addition to fostering a work environment with a strong work from anywhere ethic, Jetstack offers a benefit package that is in the top 1%. We provide--medical and dental insurancefor both team members and their families. We offer 25 days of holiday (not including UK public holidays). We also offer a generous pensions scheme and parental leave. More About Venafi: Venafi is the undisputed heavy weight champion in Machine Identity Protection. Why? Because we created the category and are light years ahead of anyone that would consider competing! Gartner has recognized Venafi as number one in our space and as it turns out, one is NOT the loneliest number! Venafi is the inventor of the technology that secures and protects keys and certificates. Venafi protects machine identity types by orchestrating cryptographic keys and digital certificates for SSL/TLS, IoT, mobile and SSH. Many of the largest organizations in the world use Venafi.
    
    Billions of dollars have been spent protecting usernames and passwords and almost nothing protecting keys and certificates-organizations are just now realizing that protecting keys and certificates is as important as protecting usernames and passwords. The bad guys know this and are using stolen or forged keys and certificates to attack networks and steal data. In fact, Gartner says 50% of network attacks will use certificates. If you were referred by a Venafi employee, please give us their name.
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    By selecting Yes, I confirm my understanding of the following:In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Information provided in support of this application, including but not limited to my resume or curriculum vitae and the above information, is true and correct. I understand that false statements or material omissions of any kind during the hiring process may result in denial of employment or discharge.I understand and agree that if I am employed, I will be employed on an at-will basis. As an at-will employee, I understand and agree that either Venafi or I can terminate our employment relationship, at any time for any reason, with or without advance notice and with or without cause. I understand that nothing contained in this employment application or interview process is intended to create an employment contract between Venafi and me and that no representation or promise regarding the duration or the termination of employment with Venafi authorized or binding unless contained in a written document signed by an officer of Venafi, Inc. --*
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Keywords: Venafi, Fort Smith , Customer Reliability Engineer - Jetstack, Engineering , London, Arkansas