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Customer Reliability Engineer - Jetstack

Company: Venafi
Location: London
Posted on: April 10, 2021

Job Description:

Customer Reliability Engineer - Jetstack There are 2 actors on a network, people and machines. Just as usernames and passwords are used by people to access machines, keys and certificates are used by machines to identify and access each other. Venafi is the inventor of the technology that secures and protects keys and certificates, the most important assets of our Global 5000 customers. We are Warriors!

Are you passionate about making a positive impact and protecting the world from cyber criminals? If so, you may be a natural Venafi Warrior! How you'll be protecting the world: Our Customer Reliability Engineers (CRE) provide pro-active support and maintenance to Jetstack customers. These customers now increasingly use Kubernetes as a platform for their highly-scalable, user-facing workloads, and uptime and performance is critical. With an in-depth understanding of Kubernetes cluster internals, we provide the safe pair of hands and confidence to ensure that that customers' clusters are robust, efficient and scalable. CREs are a point of contact and seek pragmatic resolutions to complex systems issues, working closely with customers and internal teams. You will join our team of talented engineers who live and breathe Kubernetes and will focus on platform reliability and building a close working relationship with our customers through training, consulting and support. You can-- read more --about this exciting role on our blog. The points below are not a checklist for the role, but more a guide to what we look for. The ideal Venafi Warrior will be armed with:

  • Python / Ruby / C/C++ and/or Go (ideal)
  • Cloud technology (e.g. AWS, Google Cloud, Azure, OpenStack etc)
  • Strong understanding of Linux networking and containers What sets you apart?
    • Passion for customer work and a desire to build strong relationships
    • A sense of ownership and customer responsibility and a keenness to always look for ways to improve our service
    • Strong ability to focus and work independently, as well as collaboratively in a team
    • Experience with troubleshooting and debugging complex technical issues
    • Ability to adapt to circumstance and respond with urgency and pragmatism
    • Ability and desire to continually learn, be part of the open-source community and remain up-to-date with ecosystem developments While you are busy protecting the world, we've got you covered! In addition to fostering a work environment with a strong work from anywhere ethic, Jetstack offers a benefit package that is in the top 1%. We provide--medical and dental insurancefor both team members and their families. We offer 25 days of holiday (not including UK public holidays). We also offer a generous pensions scheme and parental leave. More About Venafi: Venafi is the undisputed heavy weight champion in Machine Identity Protection. Why? Because we created the category and are light years ahead of anyone that would consider competing! Gartner has recognized Venafi as number one in our space and as it turns out, one is NOT the loneliest number! Venafi is the inventor of the technology that secures and protects keys and certificates. Venafi protects machine identity types by orchestrating cryptographic keys and digital certificates for SSL/TLS, IoT, mobile and SSH. Many of the largest organizations in the world use Venafi.

      Billions of dollars have been spent protecting usernames and passwords and almost nothing protecting keys and certificates-organizations are just now realizing that protecting keys and certificates is as important as protecting usernames and passwords. The bad guys know this and are using stolen or forged keys and certificates to attack networks and steal data. In fact, Gartner says 50% of network attacks will use certificates. If you were referred by a Venafi employee, please give us their name.
      Please list any Venafi employees you know.
      Mailing Address --*
      Are you legally authorized to work in the United States? --*
      Please select Do you need, or will you need in the future, any immigration-related support or sponsorship from Venafi in order to begin or continue employment with Venafi? --*
      Please select Please list the most recent company you have worked for.
      Please list your most recent job title.
      By selecting Yes, I confirm my understanding of the following:In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Information provided in support of this application, including but not limited to my resume or curriculum vitae and the above information, is true and correct. I understand that false statements or material omissions of any kind during the hiring process may result in denial of employment or discharge.I understand and agree that if I am employed, I will be employed on an at-will basis. As an at-will employee, I understand and agree that either Venafi or I can terminate our employment relationship, at any time for any reason, with or without advance notice and with or without cause. I understand that nothing contained in this employment application or interview process is intended to create an employment contract between Venafi and me and that no representation or promise regarding the duration or the termination of employment with Venafi authorized or binding unless contained in a written document signed by an officer of Venafi, Inc. --*
      Please select U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Venafi are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
      • Autism
      • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
      • Blind or low vision
      • Cancer
      • Cardiovascular or heart disease
      • Celiac disease
      • Cerebral palsy
      • Deaf or hard of hearing
      • Depression or anxiety
      • Diabetes
      • Epilepsy
      • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
      • Intellectual disability
      • Missing limbs or partially missing limbs
      • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
      • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Venafi, Fort Smith , Customer Reliability Engineer - Jetstack, Engineering , London, Arkansas

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