Customer Service Representative

Company: Robert Half
Location: Fort Smith
Posted on: January 14, 2026

Job Description:

Job Description Job Description We are looking for a dedicated Customer Service Representative to join our team in Little Rock, Arkansas. In this role, you will interact with guests, ensuring they are welcomed and assisted promptly. This is a long-term contract position, ideal for someone who thrives in a customer-focused environment. Responsibilities: • Greet and assist guests as they arrive, ensuring a positive and welcoming experience. • Electronically check in visitors and manage their information accurately. • Maintain detailed records of transactions and interactions with customers. • Collaborate with team members to ensure smooth daily operations. • Deliver exceptional customer service by addressing concerns and resolving issues efficiently. • Provide clear and accurate information to customers regarding services or processes. • Uphold company standards and policies while interacting with guests and colleagues. • Identify opportunities to improve customer satisfaction and implement solutions. • Support the team in other administrative tasks as needed. • Proven experience in customer service. • Proficiency in order entry and maintaining accurate records. • Strong communication skills, both verbal and written. • Ability to remain calm and focused on details in high-pressure situations. • Familiarity with electronic systems for managing guest check-ins. • Excellent problem-solving skills and attention to detail. • Capable of working collaboratively in a team-oriented environment.

Keywords: Robert Half, Fort Smith , Customer Service Representative, Customer Service & Call Center , Fort Smith, Arkansas