Patient Experience Coordinator
Company: Pinnacle Fertility Inc.
Location: Tulsa
Posted on: February 17, 2026
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Job Description:
Job Description Job Description About Us Pinnacle Fertility is a
leader in physician-centric fertility care, supporting over 25
high-performing fertility clinics and comprehensive service
providers nationwide. Guided by our mission of fulfilling dreams by
building families, Pinnacle offers compassionate care, innovative
technology, and comprehensive fertility treatment services to
provide patients with a seamless and personalized journey to
parenthood. Learn more at www.pinnaclefertility.com. About the Role
The Patient Experience Coordinator plays an essential role in
ensuring a seamless and welcoming experience for fertility patients
on their path to becoming parents. This position is ideal for
individuals who are compassionate, customer-service oriented, and
thrive in fast-paced environments. As a Patient Experience
Coordinator, you will be the first point of contact for patients,
providing vital administrative and scheduling support while
collaborating with a multidisciplinary team to deliver outstanding
care. We are seeking a Patient Experience Coordinato r to join our
dedicated team at Pinnacle Fertility - Tulsa in Tulsa, Oklahoma.
This is a full-time, onsite working Monday–Thursday from 8:00 AM to
5:00 PM and Friday from 8:00 am to 12:00pm. Key Responsibilities
Welcome and check in patients, verify personal and insurance
information, and direct them to appropriate departments. Answer and
manage incoming calls, schedule appointments, and provide support
to clinical staff. Maintain accurate patient records, process
billing information, and collect copays. Ensure the reception area
is clean, organized, and welcoming for all visitors. Assist with
additional projects and administrative duties as assigned. Position
Requirements Education: High school diploma or equivalent required.
Experience: Minimum 1 year of experience in a medical office,
patient services, or related role. Skills: Strong communication,
organizational, and multitasking skills. Proficiency with
electronic medical records (EMR) and basic computer skills. Basic
insurance knowledge in a healthcare setting. Compensation &
Benefits Hourly Rate: $17.00- $20.00 per hour (final offers based
on experience, skills, and qualifications). Benefits: Comprehensive
healthcare, dental, life, and vision insurance. Additional benefits
include generous paid time off (PTO), paid holidays, and a
retirement savings program. Further details regarding salary and
benefits will be provided during the interview process. Diversity &
Inclusivity at Pinnacle Fertility At Pinnacle Fertility, we
celebrate diversity and are committed to creating an inclusive
environment for all team members. We are proud to be an
equal-opportunity employer and encourage applicants from all
backgrounds, abilities, and life experiences to apply.
Keywords: Pinnacle Fertility Inc., Fort Smith , Patient Experience Coordinator, Administration, Clerical , Tulsa, Arkansas
