Data Entry Customer Service Representative
Company: Lees Permit Service Inc.
Location: Barling
Posted on: February 25, 2021
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Job Description:
Our mission is to create a first class Data Entry / Customer
Service experience for all of our clients and we are seeking a Data
Entry / Customer Service Representative who is passionate about
helping us reach our objectives and supporting the team.
The ideal candidate will have experience in accounting in the
Trucking Industry. The natural ability to organize and prioritize
daily tasks with minimal direction is critical in this position.
Excellent communication and client service skills are a must.
We are seeking someone who adheres to the highest ethical
standards, possesses impeccable attention to detail, and exhibits
an exceptionally professional manner. If you have the gift of
hospitality, thoroughly enjoy interacting with others, and have an
amiable, outgoing, and pleasant demeanor, we look forward to
hearing from you. We are searching for a person who genuinely
desires to help others, takes pride in their quality of work, and
also has the ability to multi-task and solve problems.
There is an opportunity for advancement for someone who desires to
contribute to the growth and refinement of the organization they
work with. This is an excellent opportunity to contribute to the
growth of an organization while advancing along with it.
We are seeking only long term applicants to grow with our
company.
We are a Small Business With a Big Mission!
Trucking Industry.
Responsibilities:
--- Build, implement and manage all systems for clients, lead
generation, database management and back office support
--- Manage website, blog sites and social media
--- Data entry and analysis
--- Create and maintain an operations manual that documents all
systems and standards
--- Be the first point of contact in handling customer inquiries
and complaints
--- Keep agent informed about challenges and issues that need to be
handled
--- Provide concierge level customer service to clients and
customers
--- Send out weekly reminders of upcoming critical dates via
email
--- Continue to take day to day office tasks away from agent,
organizing workflow and reducing inefficiencies
--- Did we Say Data Entry?
--- Trucking Industry
--- Full Time
Qualifications:
--- Experience in accounting in the Trucking Industry
--- Technologically savvy and able to learn new programs quickly
and able to troubleshoot common issues; proficiency in Word, Excel,
PowerPoint, Outlook and Internet skills
--- Have excellent attention to detail and high-level accuracy with
documents and data
--- Concerned with doing things the right way the first time
--- Ability to assess, prioritize and act quickly
--- Learning based and solution oriented
--- Deadline driven and extremely organized
--- Open to new ideas and systems
--- Able to stay calm and patient when faced with emotional
situations
--- Excellent customer service and interpersonal skills; can
empathize and build relationships with a variety of
personalities
--- Continue to maintain the goodwill and reputation of the entire
team
--- Able to make quick and effective decisions, solve problems, as
well as maintain confidentiality
--- Excellent verbal and written communication skills
--- Proficient in time management
--- A true professional, who supports the entire team in achieving
their goals
--- Trucking Industry
--- Data Entry
--- Full Time
We are seeking only long term applicants to grow with our
company.
About Company:
We are a Service Agency in the trucking industry that provides all
legal background office work since 1978.
Keywords: Lees Permit Service Inc., Fort Smith , Data Entry Customer Service Representative, Administration, Clerical , Barling, Arkansas
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